Katsjing Terms and Conditions
Version 1.0 — effective date: 2 August 2026
1. Who we are
Katsjing is an app by:
Bart Vanuytven, trading under the trade name
Bartificial Studio
Stokt 128, 2400 Mol, Belgium
Company number (KBO): 1040.549.880
Email: support@katsjing.app
Bartificial Studio is a sole proprietorship. Under the VAT exemption scheme for small businesses (Art. 56bis of the Belgian VAT Code), no VAT is charged on its own invoices.
2. What these terms cover
These terms apply to the use of the Katsjing app and the related services (including cloud sync). By using the app, you accept these terms.
Katsjing is intended for use by a parent or carer, who installs and manages the app for use within their own family.
3. What Katsjing is — and what it is not
Katsjing is a motivation and behaviour app that helps children carry out tasks, through a system of virtual coins, streaks and rewards.
Important: the coins in Katsjing are entirely virtual. They have no monetary value whatsoever, cannot be exchanged for money or goods, and have no link at all with real money, means of payment or financial products. The parent decides which tasks earn how many coins and what a reward "costs". Katsjing is therefore expressly not a financial service, pocket-money app or payment service.
4. Free use and Katsjing Premium
Katsjing is free to use. The core functionality — tasks, coins, streaks and rewards — is and remains available without payment.
A paid subscription or a one-time purchase ("Katsjing Premium") unlocks additional features, including:
- Cloud sync between multiple devices
- The ability to create more than two child profiles
Rewards are never placed behind a payment.
5. Purchases: who is the seller
Purchases within Katsjing go through the app store from which you installed the app (Google Play or, where available, the Apple App Store).
For users within the European Economic Area, the app store in question acts as the seller of the product. In practice this means:
- The purchase contract is concluded with the app store, not directly with Bartificial Studio.
- The app store calculates, collects and remits any VAT due.
- Payment details (card numbers and the like) are processed by the app store. Bartificial Studio does not receive these details.
- Invoices and proofs of purchase are provided by the app store.
Bartificial Studio provides the service and is responsible for how the app itself works.
6. Subscriptions, one-time purchase and trial period
Trial period. New users may get a free trial period of 14 days. If the subscription is not cancelled before the end of the trial period, it turns into a paid subscription.
Subscription. A monthly or yearly subscription renews automatically until it is cancelled. You cancel through the settings of your app store account, not through Katsjing itself. The cancellation takes effect at the end of the current period; periods already paid for are not refunded pro rata, unless mandatory law provides otherwise.
One-time purchase ("forever"). This is not a subscription and does not renew automatically. The purchase gives access to the Premium features for as long as the app and the related service exist (see article 9).
Prices. The current prices are shown in the app at the time of purchase. Price changes never apply retroactively to a one-time purchase already made. For subscriptions, a price change is announced in advance through the app store, with the option to cancel.
7. Withdrawal and refunds
Since the app store acts as the seller, refund requests go through that app store, and its terms and time limits apply.
- Google Play: through your Google Play account or the Google Play help desk
- Apple App Store: through your Apple account or the Apple help desk
Statutory rights you have as a consumer under mandatory law remain fully in force. If you get stuck with the app store, feel free to get in touch at support@katsjing.app — then we will look together at what is possible.
8. Availability of the service
At its core, Katsjing works offline: tasks, coins, streaks and rewards work without an internet connection, and the data is stored locally on your device.
Cloud sync is an additional service that depends on an internet connection and on external infrastructure. We make reasonable efforts to keep this service available, but cannot guarantee uninterrupted availability. Maintenance, outages at suppliers or technical problems may lead to temporary interruptions.
9. Changes to or discontinuation of the service
Katsjing is actively developed. Features may be added, changed or removed.
Should the service ever be discontinued, the following applies:
- Your local data keeps working. The app keeps working on your device with the data stored locally there.
- Cloud sync stops. Data is no longer synced between devices and the cloud storage is ended.
- Support and updates stop. No new versions or support are provided any more.
We aim to announce a discontinuation reasonably in advance, so that you have time to consider your situation.
10. Your responsibilities
As a user, you are responsible for:
- Managing your parent account and PIN. Do not share them with your children.
- The content you enter yourself (task names, rewards, children's names). Do not enter more personal data than needed — a first name or nickname is enough.
- Supervising your children's use.
You do not use the app for unlawful purposes, and you do not try to circumvent or disrupt its security or operation.
11. Liability
Katsjing is provided as is. Bartificial Studio is not liable for indirect damage, consequential damage, or damage resulting from the loss of locally stored data (for example through loss of the device, deletion of the app, or erasing the app's data).
Nothing in these terms limits liability for intent, gross negligence, or damage to life or health — nor any other liability that cannot be excluded under mandatory law.
For the avoidance of doubt: virtual coins in Katsjing represent no value. Loss of coins, streaks or progress gives no right to compensation.
12. Privacy
How we handle personal data is described in our privacy policy. Katsjing deliberately collects as little data as possible: no location, no photos, no tracking, no ads.
13. Changes to these terms
These terms may be changed, for example when features are added or the law changes. In case of a material change, we will announce it through the app or by email. The current version can always be found at katsjing.app.
14. Applicable law and disputes
These terms are governed by Belgian law.
If you have a complaint, please contact us first at support@katsjing.app — most matters can be resolved by mutual agreement.
If we cannot work it out, as a consumer you can turn to:
- The Consumer Mediation Service (Consumentenombudsdienst), North Gate II, Koning Albert II-laan 8 bus 1, 1000 Brussels — consumentenombudsdienst.be
As a consumer, you always keep the right to go to the competent court of your place of residence.
Contact: support@katsjing.app