Frequently asked questions

An app in which children earn coins by doing chores. They tick off their tasks, you approve them, and they trade the coins for rewards that you choose yourself.

No. Katsjing works entirely without an account and without internet; your data then stays on your device. You only need a family account to sync several devices with Premium. Logging in to an existing account is always free.

You choose an environment for each child: the Preschool environment (from about 4 years old) or the Big Kids environment (from about 7 years old). You can always change this. Preschoolers earn stars, older children earn coins.

In Dutch, English, French, German, Italian, Turkish and Traditional Chinese. The app follows the language of your device; you choose another language on the start screen or in the Parents Dashboard under Management functions → Language.

Every day, your child has to earn a number of coins. If they reach that goal, their streak grows: the number of days in a row.

If your child doesn't reach their daily goal, the joker automatically saves the streak. A child has at most one joker. After 5 successful days in a row, they earn it back.

Choose "Not needed today" on the task. You can choose a substitute task, or "No substitute task". In that last case, the daily goal for that day goes down, so the streak stays within reach.

Your child can set coins aside for a bigger savings goal, instead of spending them right away on a reward.

With a four-digit PIN you lock the Parents Dashboard, where you approve tasks. On your own device it's optional, but recommended; on a child's paired tablet it's required. The PIN is only stored on the device.

Tap "Forgot your PIN?". Without an account, you solve a small sum. With a parent account, you confirm with your password. On a paired tablet, you create a new pairing code on your own device and enter it. Your data is kept.

Free: up to 2 children, with all tasks, coins, streaks and rewards, fully offline. Premium: unlimited children, sync between your family's devices, statistics per child and priority support. Rewards are never behind a paywall.

A monthly or yearly subscription, with the first 14 days free, or a one-time payment for lifetime Premium. You can see the prices in the app and in Google Play.

Yes, if you want to pair your child's tablet. On your own device you create a family account (you can do that with Premium); that's where you create the pairing code.

On your device: Parents Dashboard → Overview → Management functions → Cloud sync & family access → "Generate pairing code". The code has 6 digits and stays valid for 10 minutes. On the tablet, tap "Pair device" on the start screen and enter the code. Then set a parent PIN on the tablet; use the same one as on your own device.

In the Google Play Store: profile → Payments & subscriptions → Subscriptions → Katsjing → Cancel subscription. Deleting your account does not stop a subscription.

With Premium, you simply log in on the new phone. Without an account, you first make a backup: Parents Dashboard → Overview → Management functions → Backup & Restore → "Export backup", and restore it on the new phone. If Android backup is turned on, Android often brings your data along automatically too. You reactivate a lifetime Premium you bought earlier with "Restore purchase".

No. No ads, no tracking and no analytics software. You can read more in our privacy policy.

You can do that in the app. All the steps are on katsjing.app/account/delete.

Email support@katsjing.app.